Automotive Service AI
Car service · workshopAn AI booking assistant for a car workshop captures the vehicle, the reported issue and the preferred day, turns that into a service plan with a realistic duration, books the bay in the workshop calendar and sends a reminder. It never promises a mechanical diagnosis — the technician confirms the work.
A driver describes a noise and wants a slot — not a phone queue.
My car needs its annual service and the brakes make a noise.
Noted — I'll book both, and the mechanic decides what the noise actually is. Which model and year?
2019 estate, diesel.
Annual service + brake inspection · ~3h
Booked Wednesday 14:00 · courtesy car noted
What happens behind it
- Customer
- Vehicle
- Need
- Service plan
- Slot
- Booking
- Workshop CRM
- Reminder
The bay is booked with the job already described, so the workshop knows the time it needs before the car arrives.
Connects to: Workshop CRM · Calendar · SMS · WhatsApp
Smart Lead Bot · €2,500–4,500A fictional example with demo data — showing what Purceas can build for this kind of business. Real client builds are listed on the homepage.
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What runs behind it
- Customer
- Vehicle
- Need
- Service plan
- Slot
- Booking
- Workshop CRM
- Reminder
The bay is booked with the job already described, so the workshop knows the time it needs before the car arrives.
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The record it writes
Workshop · Wed 14:00 · service + brakesWritten into your own system, not into a transcript nobody reads.
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What it remembers
industryCar service · workshopplatformWorkshop CRMgoalA driver describes a noise and wants a slot —Visible, editable and deletable in your workspace.
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When a human takes over
Escalation carries the full transcript and a written summary.
Triggered by intent, complexity, or simply by asking for a person.
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What it connects to
Workshop CRMCalendarSMSWhatsAppAttribution back to the channel that produced the conversation.
Questions
Does it estimate repair prices?
It can show your standard service pricing, but anything diagnostic stays with the technician.
Now imagine this trained on your business.
Start from this architecture and Purceas will adapt it live — your products, your tools, your tone. It takes a few minutes and an honest price comes with it.