PURCEAS
Ask Purceas RO Start building — free
PURCEAS TEMPLATE

Hotel AI Concierge

Boutique · premium hospitality

An AI concierge for a hotel understands who is travelling and when, checks live availability, recommends the room that actually fits the party rather than the most expensive one, offers relevant extras like breakfast, transfer or late checkout, and completes the reservation with confirmation — around the clock, in the guest's language.

A family is choosing between three room types and needs someone to just decide for them.

We arrive Friday with two children. Which room would you recommend?

For four, with children, I'd take the Garden Suite — the connecting door matters more than the extra square metres.

Garden Suite

Connecting rooms · sleeps 4

€210/nrecommended

Deluxe Double

Extra bed possible

€165/n

Terrace Loft

Top floor · terrace

€240/n
Add breakfastAirport transferLate checkout

What happens behind it

  1. Guest
  2. Party & dates
  3. Availability
  4. Recommendation
  5. Extras
  6. Reservation
  7. Confirmation
Reservation · Garden Suite · 3 nights + breakfast

The reservation is held with breakfast added — an upsell that happened because someone answered at midnight.

Connects to: Booking engine · PMS · Payments · WhatsApp · Email

Sales AI · €5,000–9,000
Build my Concierge AI See the tier

A fictional example with demo data — showing what Purceas can build for this kind of business. Real client builds are listed on the homepage.

  1. What runs behind it

    1. Guest
    2. Party & dates
    3. Availability
    4. Recommendation
    5. Extras
    6. Reservation
    7. Confirmation

    The reservation is held with breakfast added — an upsell that happened because someone answered at midnight.

  2. The record it writes

    Reservation · Garden Suite · 3 nights + breakfast

    Written into your own system, not into a transcript nobody reads.

  3. What it remembers

    industryBoutique · premium hospitalityplatformBooking enginegoalA family is choosing between three room types

    Visible, editable and deletable in your workspace.

  4. When a human takes over

    Escalation carries the full transcript and a written summary.

    Triggered by intent, complexity, or simply by asking for a person.

  5. What it connects to

    Booking enginePMSPaymentsWhatsAppEmail

    Attribution back to the channel that produced the conversation.

Questions

Can it take payment?

It can carry the guest into your existing payment or booking engine; Purceas never becomes the merchant of record.

Now imagine this trained on your business.

Start from this architecture and Purceas will adapt it live — your products, your tools, your tone. It takes a few minutes and an honest price comes with it.

Build my Concierge AI All ten templates