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PURCEAS TEMPLATE

Restaurant AI Host

Restaurant · hospitality

An AI reservation assistant for a restaurant answers booking requests on every channel a guest actually uses, checks table availability, records dietary notes and occasions with the reservation, confirms, reminds, and handles changes or cancellations — so the floor team is not answering the phone during service.

A booking request arrives on Instagram at 22:00, with a dietary note attached.

Table for four Saturday evening. One of us is vegetarian.

Saturday is busy but I have three windows. I'll note the vegetarian cover so the kitchen sees it:

Saturday · table for 4

Booked 20:30 · vegetarian note saved to the reservation

What happens behind it

  1. Guest
  2. Party size
  3. Availability
  4. Preferences
  5. Reservation
  6. Confirmation
  7. Reminder
Reservation · Sat 20:30 · 4 covers · 1 vegetarian

The table is held and the kitchen already knows about the vegetarian cover before service starts.

Connects to: Reservation system · WhatsApp · Instagram · SMS

Smart Lead Bot · €2,500–4,500
Build my Reservation AI See the tier

A fictional example with demo data — showing what Purceas can build for this kind of business. Real client builds are listed on the homepage.

  1. What runs behind it

    1. Guest
    2. Party size
    3. Availability
    4. Preferences
    5. Reservation
    6. Confirmation
    7. Reminder

    The table is held and the kitchen already knows about the vegetarian cover before service starts.

  2. The record it writes

    Reservation · Sat 20:30 · 4 covers · 1 vegetarian

    Written into your own system, not into a transcript nobody reads.

  3. What it remembers

    industryRestaurant · hospitalityplatformReservation systemgoalA booking request arrives on Instagram at 22:0

    Visible, editable and deletable in your workspace.

  4. When a human takes over

    Escalation carries the full transcript and a written summary.

    Triggered by intent, complexity, or simply by asking for a person.

  5. What it connects to

    Reservation systemWhatsAppInstagramSMS

    Attribution back to the channel that produced the conversation.

Questions

Can it handle cancellations?

Yes — changes and cancellations run through the same conversation and update the reservation system.

Now imagine this trained on your business.

Start from this architecture and Purceas will adapt it live — your products, your tools, your tone. It takes a few minutes and an honest price comes with it.

Build my Reservation AI All ten templates