How to use Florentin AI and the portal box

The situation

There are two assistants, with two different jobs. On purceas.com, Florentin AI is the front door: it answers about Guided Optimisation, capabilities, pricing, and leads you to a first session. In the portal, the What should we solve? box (or ⌘K) is the assistant that knows your state: queue, sessions, health, results. Both share the same golden rule: they do not invent.

Florentin AI, on the site

You open it from the mascot button in the header or from "Ask"; it appears as a panel on the right (not a "bubble" in the corner). It answers from approved knowledge — public facts about the product: €2,000/month, 4 sessions × 10 hours, no hourly billing, what is included and what passes through at cost, what month one looks like.

What it does well:

• explains the product and the process without marketing;
• runs a short discovery ("what slows you down?") and proposes the recommended first session, with what it would ship;
• hands the conversation off: "Send this to Florentin" opens a short form; the whole conversation reaches him and he replies personally, usually within a day. Or directly on WhatsApp.

What it does when it does not know: it says so. Verbatim: "I don't have that confirmed, so I won't invent it. Tell me in two sentences what you want to achieve and I'll propose the first session — or talk to Florentin directly." No made-up figures, no promised outcomes.

Valhalla, in the portal

You open the box from the menu ("What should we solve?"), with ⌘K, with the + button in the bottom bar (on the phone), or in context: Write about this on any recommendation, Ask about this session on any session.

Under the title it says exactly what it is: "Valhalla answers from your data and does nothing on its own — what you want done becomes a request."

What it knows: the plan and remaining capacity, the active session and its stage, what awaits approval, the approved queue, what you parked, what shipped and with what result, health by area. On a recommendation, it also has the evidence and the priority sentence; on a session, the log.

What it does not do: it shows no scores (it explains "why" in words: impact, urgency, confidence, fit, risk, effort), it invents no data or results, it executes nothing. If your state does not contain the answer, it says it does not have it.

Good questions

The portal suggests four when it opens, and they are not random:

1. "Why is the first recommendation first?" — you get the factors, not a number.
2. "What ships in the current session?" — goal, deliverables, stage.
3. "How many sessions do I have left this month?" — real capacity, with rollover.
4. "I want to change the pricing page" — that is not a question, it is a request; Valhalla recognises it and proposes a draft with Send request.

Other questions worth asking: "What is the risk if I park this?", "What did the last scan find?", "What was measured on session 3?", "What depends on the fixed tracking?"

How it reaches Florentin

• On the site: the "Send this to Florentin" form or WhatsApp — with the conversation attached.
• In the portal: any request sent from the assistant reaches him as "New request to scope"; any message in Discussion is his; emergencies alert him immediately by email.